Caption Masters program offers new opportunity for experienced CRC candidates

NCRA has announced that the Caption Masters program is now a prequalified training course for the Certified Realtime Captioner (CRC). For certification candidates who are experienced in the field, the addition of the Caption Masters program as an alternative to NCRA’s mandatory CRC workshop offers a new learning opportunity in meeting the requirements to earn the nationally recognized professional certification. Candidates completing the Caption Masters Training program from 2018 forward are eligible to take advantage of this new opportunity.

“NCRA is happy to announce this new opportunity for aspiring captioners pursuing the CRC credential. We recognize that the Caption Masters program provides training that further expands a candidate’s captioning skills,” said Cynthia Bruce Andrews, NCRA Senior Director of Education & Certification.

“At a time when professionally trained captioners are in extremely high demand, I’m excited to help reporters transition into captioning with’s 16-week Caption Masters course. Taking and passing the CRC exam after the course will open doors to endless opportunities,” said Anissa Nierenberger, RPR, CRR, CRC, CRI, a captioner from Boise, Idaho, and owner of Caption Masters.

To earn the NCRA CRC certification, candidates must either complete the CRC Workshop or take the Caption Masters training program, as well as pass the NCRA Written Knowledge Test (WKT) and an online skills test for the CRC, which consists of literary matter at 180 words per minute.

The NCRA CRC Workshop is 10-and-a-half hours of online captioning education and is designed to prepare candidates relatively new to the captioning field for the CRC Written Knowledge Test, while the Caption Masters program provides a more intense curriculum of learning geared toward more experienced candidates.

Learn more information about the CRC certification and its requirements at

Your guide to preparing for certification exams

Is one of your New Year’s resolutions to get your next certification? We have your guide for preparing for the exams. The February issue of the JCR includes a candidate handbook with information on all the certifications. Review the specific certification you’re studying for in the handbook to find out what to expect.


4 – 6 months before

Decide which certification you want to earn this year. Some of the exams take more preparation than others. The CLVS certification, for example, has a two-day instructional seminar that is only offered twice a year, in the spring and the fall.

Begin studying. The testing department has put together a job analysis for each certification. The job analysis discusses the purpose and benefits of the certification, as well as required skills and knowledge, including recommended study materials. These are available online without cost at Candidates who are studying for the RPR or RMR exams can also purchase speedbuilding CDs and downloads through the NCRA store.

Perhaps this is also an opportunity to encourage a friend who has been meaning to earn his or her own certifications. Set up a schedule and challenge each other. Swap study and practice material.

Now is also the time to think about when you want to take your tests. Registration opens a few months before the test dates, but it helps to register early.


2 – 4 months before

If you haven’t yet, register for your exam. This is a good time to double-check what name you used for your NCRA membership. Names will need to match exactly. If you were married in the past year and changed your legal name, for example, this would be a good time to make sure you’ve changed the name on both your identification and your NCRA membership.

Once you register, you should expect a confirmation within three business days. If your certification includes a written knowledge test component (RPR, RDR, CBC, CCP, CLVS), you can then schedule your WKT – locations can fill up early! If you will need special accommodations, put in those requests to the testing department.

If you want the depth of your keys changed before you start the exam, schedule that now. Your fingers will get used to the new depth as you continue practicing.

Check your progress according to your study/practice plan. Are you on track? If you’re having a hard time practicing on your own, find a court reporting school nearby and see if you can practice with some of the classes. You might inspire some of the students!


1 – 2 months before

This is a good time to make sure you’re comfortable with your equipment. This is especially important for certifications that require specialized technical knowledge, like the CBC, CCP, and CLVS exams. Practice setting up with your main equipment and your back-up equipment. If anything needs to be added or replaced, do it now so you can become familiar with it. This is also true of software.

Try a practice test online. NCRA is partnered with myRealtimeCoach for online testing. You can set up your computer, CAT software, and Internet settings (and save them!). The practice text will also give you a score and feedback on mistakes. Use the username and password provided to you when you registered for the exam.

Build your dictionary. Keep track of common mistakes and develop briefs to help you avoid those on test day.


1 week – 1 month before

Make sure you know how to get to the testing site. If possible, do a test drive so you are comfortable with the route, traffic patterns, and parking.

Work out those test nerves. Find ways to encourage yourself and build confidence. Also, make sure you’re taking care of yourself. If you feel your best, you’ll be able to do your best.

Keep practicing!


1 day before

Check your email inbox and the exam site information page on NCRA’s testing website for any last-minute updates or changes.

Pack your bag with the materials you need to bring to your test. Double check that you have all the appropriate equipment, including back-ups if necessary. Also make sure that you have your identification, your confirmation email, and your chief examiner contact information (found on the NCRA testing website).

Get a good night’s sleep! Good luck!

From the trainers: Ready, begin

Last week, while attending a state court reporting convention, I was speaking with a group of reporters about taking certification exams and what aspect of the exams they found most challenging. By far, the most common response was “Ready, begin.” One reporter said, “When I hear that phrase, I tense up and forget to breathe.” She became noticeably agitated just talking about it!

This is not uncommon. In fact, most students and working reporters have the same reaction when hearing the phrase, “Ready, begin.” We all know what follows that phrase is the exam itself, so those two words can generate negative feelings, disruptive thoughts, and test anxiety. So, what do we do about it? What can we do to improve our reaction to that dreaded phrase, build our confidence, and propel ourselves forward on a positive, test-passing path?

There’s plenty of literature available on test anxiety — just Google it and you’ll see what I mean — but most of it relates specifically to educational assessments, not skill-based assessments like speed tests and certification exams. That doesn’t mean that the advice isn’t useful; we just need to tweak it a bit to more appropriately apply to our needs.

Of course, there’s the usual list of to-dos on test day:

  • Get a good night’s sleep the night before.
  • Arrive at the test site early.
  • Eat a healthy breakfast.
  • Limit your intake of caffeine.
  • Exercise, if possible, prior to the test.

But, let’s face it, those suggestions don’t address the “Ready, begin” problem. We need to get beyond that phrase well before test day in order to pass certification tests without giving ourselves a stroke in the process. Here are some simple, yet effective, ways to achieve that:

  • Focus on “Ready, begin.” If the material you are preparing with does not include that phrase at the beginning of every exercise, repeat it to yourself. If “Ready, begin” is included in the practice material, repeat something positive to yourself every time you hear it.
  • Keep your positive statement short and sweet: “Yes” or “I’m ready!” or “I rock.”
  • Remember, the test begins approximately three seconds after “Ready, begin,” so you don’t have time for a full paragraph of affirmation!

Apply “Ready, begin” and positive affirmation to your daily routines. When you walk into the courthouse, a deposition or a CART job, or before beginning a captioning session, repeat “Ready, begin” and your positive response.

There are two things necessary to be a successful reporter (official, freelance, CART provider, or captioner) and passing tests (whether speed tests in school or certification exams), and those are writing skills and confidence. As Marcus Garvey once said, “With confidence, you have won before you have started.”

Ready, begin . . .