Kendra Johnston wins the NCRA September membership renewal campaign

Kendra Johnston, RMR, CRR, Charleston, S.C.

Our congratulations to Kendra Johnston, RMR, CRR, of Charleston, S.C., who was randomly chosen among all those who renewed their NCRA membership in September to win a $300 Amazon gift credit. The renewal rewards continue: renew in October for your chance at a $100 prize.

When asked about why she initially joined NCRA, Johnston explained,”I became a member of NCRA (then NSRA)  because I wanted to be involved and learn all I could about my profession. I’ve attended many of the seminars, enjoyed spending time with other reporters, and learned so much from them.”

Johnston shared about her passion for the court reporting profession:

“I’ve been reporting for over 35 years and still love it, find it challenging and rewarding. I love working with familiar clients and meeting new people. I’ve had the opportunity to travel nationally and internationally. I went from typing transcripts from my notes all the way to realtime. Every job is an opportunity to improve my skills, brief on the fly, edit from my writer, learn.  It never gets boring!”

Make plans to mosey on over to the 2020 NCRA Business Summit

The Hyatt Regency Lost Pines Resort & Spa in Austin, Texas, is the setting for the 2020 NCRA Business Summit taking place Feb. 9-11. No matter what size firm you own, operate, or manage, this event is NCRA’s premier gathering for anyone looking to grow their business, expand their markets, and boost their overall success. Register by Nov. 30, 2019 to take advantage of discounted pricing.

“Intense, energizing, inspiring, educational, and fun, that’s what the 2020 NCRA Business Summit promises attendees no matter what size their firm is. Plan to expand your sphere of colleagues while networking in beautiful Austin, as well as hear from a variety of experts in the areas of successful customer base building, honing effective leadership skills, and more,” said NCRA President Max Curry, RPR, CRI, a freelance court reporter and firm owner from Franklin, Tenn. “If building your business in 2020 and beyond is important to you, then attending the 2020 should be a priority.”

Karim R. Ellis, Keynote Speaker

In the lineup this year is keynote speaker Karim R. Ellis, founder of Empowered Education, a company devoted to developing both organizations and individuals. Ellis is a dynamic motivational speaker with 10 years of experience in the arena of speaking, training, and coaching, He takes great pride in cultivating leaders and champions, and his sole desire is to unlock an atmosphere of greatness in the lives of the people he connects with on a daily basis. Ellis will share with attendees his insights into successful leadership creation and development.

Also on the program is Chris Williams, co-founder of Wide Awake Business, established in 2004 to help companies grow. She is also the co-author, along with Martha Hanlon, also co-founder of Wide Awake Business, Customers Are the Answer to Everything, and most recently of Customertopia. Williams and Hanlon have been called one of the foremost authorities on in how to get and keep customers.

Chris Williams, Speaker

Williams will provide a two-part presentation, which will focus on how to create an easier, simpler, more profitable business. The sessions will cover how to:

  • Spend less time second-guessing yourself and seize the right opportunities
  • Ooze authority and confidence when you speak with prospects
  • Feel fulfilled because your “Big Why” engages more people
  • Enjoy your bank account statements
  • Lead more, build team, and personally do less of the “do”
  • Head out on your vacation without taking calls and putting out fires every day

The 2020 NCRA Business Summit program also offers a number of networking opportunities throughout the three-day event to provide attendees with the chance to expand their networks, engage with old friends, and build relationships with new ones. The event kicks off with a fun and exciting team-building activity followed by an opening reception and dinner.

Registration is now open and those who register by Nov. 30, 2019, can take advantage of discounted pricing:

  • Early Access Registration: Oct. 15 – Nov. 30, 2019
    Member: $975; Nonmember: $1,150; Additional Firm Employee: $850; Spouse/Guest: $200
  • Regular Registration: Dec. 1, 2019 – Jan. 31, 2020
    Member: $1,075; Nonmember: $1,250; Additional Firm Employee: $950; Spouse/Guest: $250
  • Last Minute Registration: Feb. 1 – 9, 2020
    Member: $1,125; Nonmember: $1,300; Additional Firm Employee: $1,000; Spouse/Guest: $300

A special hotel room rate for single/double occupancy for attendees is $209 per night plus tax ($237.73) and the resort fee is waived. Hurry, these special hotel rates end on Jan. 8, 2020. Deadline to register to attend is Jan. 31, 2020.

For more information and to register for the 2020 NCRA Business Summit, visit NCRA.org/BusinessSummit.

A business owner’s guide to preparing for a deposition

Home Business Magazine posted an article on Oct. 8 that provides tips for business owners to use in the event they are called on to be deposed.

Read more.

U.S. Legal Support acquires DecisionQuest

In a press release issued Oct. 1, U.S. Legal Support, based in Torrance, Calif., announced that the firm has acquired the trial consultant company, DecisionQuest.

Read more.

Epiq launches global information governance services

In a press release issued Sept. 19, Epiq, based in New York, announced the launch of enhanced information governance services to help clients efficiently and compliantly manage their electronically stored information in all environments, including on premise servers, in the cloud, or in hybrid systems.

Read more.

Retirements, lack of career visibility lead to court reporter shortages

A Sept. 15 article in The Pantagraph highlights the role of the court reporter and the shortage in Illinois.

Read more.

Minn. lawyers voted Benchmark ‘Best Deposition Video Provider’ and ‘Best Court Reporter & Deposition Service’

Benchmark Reporting Agency has been voted “Best Court Reporter & Deposition Service” and “Best Deposition Video Provider” by Minnesota Lawyer in its annual Minnesota Reader Rankings Award.

Minnesota Lawyer annually honors the exceptional work of diverse legal services through its statewide recognition program. Readers vote their top choices for businesses or organizations that support the spectrum of resources attorneys rely on in their practices. The awards will be announced in the Sept. 28, 2019, issue of the publication.

“We are thrilled to learn that our dedication to providing the highest level of professionalism has been validated by our clients through the Minnesota Lawyer readers’ poll,” said Aimee Goldberg, Benchmark Reporting Agency CEO and partner. “We know the needs of our attorneys are unique and to each case we bring the strength of our experienced team, resources and innovative technology so our clients are confident in our skills and responsibilities.”

Read more.

Live captioner caught behind the scenes

Emcee making sure Wendy Osmond can hear the audience by applause

When Wendy Osmond, CRC, was captioning a recent tech conference, she was surprised when the speaker addressed her directly. Almost as surprised as the attendees, who hadn’t realized that the captions were being written by a live captioner.

Artur Ingelevic was attending the conference and tweeted about Osmond’s captioning.

“I was surprised. I have seen captions during other conferences and just thought that this was one of these algorithms that caption YouTube videos,” he said. “Then I thought, wow, this is really cool stuff these days.”

JCR | How long have you been a captioner and where do you usually work?

WO | I’ve been captioning for 13 years following a decade working as a court reporter in London.  I work mostly remotely from home in Wiltshire (UK).  My days are very varied, ranging from captioning live sports on TV, webcasts, work meetings, gallery tours, company reporting, lectures, conferences, etc.

JCR | What conference were you captioning for?

WO | This was a tech conference, and I was covering a day of it for White Coat Captioning.

JCR | What happened in this moment in the picture?

WO | There was a delay while speakers were changing over, so the MC was filling time and started talking to me.  When she asked if I could hear the audience, I thought that she was querying the audio quality and how well I could capture the audience remotely, but the photo gives the impression that I was milking applause for the captions!

JCR | How did you feel while it was happening?

WO | Quite embarrassed, actually.  I’m not the most outgoing of personalities and my hands started shaking, which was really annoying!  It’s difficult to take down what’s said, think of an appropriate response and steno at the same time.  It was fabulous to receive such lovely and immediate feedback, though, so there was a mix of panic and pride in that moment.

JCR | What kind of response have you gotten?

WO | There were some very generous tweets and there was also surprise that the captions were generated by human intelligence rather than AI.  Some delegates expressed an interest in hearing a lightning talk on how it all works.

 JCR | Anything else you would like to add?

 WO | I’m quite mindful of the importance of staying in role.  That said, I couldn’t ignore the MC and it’s great to spread the word that high-quality captions = humans.  I hope it was taken as a bit of fun on the day.

O’Brien & Levine earns top rankings for third consecutive year

In a press release issued Sept. 5, the court reporting firm O’Brien & Levine, Boston, Mass., announced that it was voted “Best of the Best” for its services by readers of the Massachusetts Lawyers Weekly for the third consecutive year.

Read more.

Preparing for that first court reporting assignment

In a blog posted Sept. 5 by JD Supra, Planet Depos shared with court reporting interns a number of  tips to help them transition from their student role to the official reporter on any assignment.

Read more.