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Troubleshooting mouse and cursor problems

By Lynette Mueller

Mice? You either hate them or love them! Me? I couldn’t do without a mouse.

So I have gathered a few tips and tricks that may assist you in your love/hate relationship with your mouse.

Customize your mouse and cursor settings

One day I had finally had it with my small cursor on my personal computer. When you get to the point that it’s frustrating to deal with, you need to find a solution. So off I went to my friend Google to curb my frustration regarding the very tiny cursor, and I learned how to customize mouse and cursor settings in Windows 10. I found some easy-to-follow instructions through Digital Trends, I made the suggested changes, and now I’m happy with my cursor again. 

Find a mouse you like

For years I loved the Logitech Mini Wireless Mouse. It was sized perfectly for my small hands, it was great for travel, and I loved the bold and fun colors and patterns available. As the years have gone by, they no longer work as well.

So off I went in search of my next purchase. My first step was to go to my brother, who works at Google. He advised me to consider a wired mouse because it would be much more reliable in my current situation. After doing a bit more research into the wired mouse, I came up with the following benefits:

  • Faster than wireless

-Not as susceptible to interference

-No batteries (an ongoing expense)

-Generally less expensive than a wireless mouse

-No need for a receiver that could get lost

Even though I trust my brother’s advice implicitly, I found my thoughts straying back to my wireless mouse. After all, I had enjoyed them up to this point! I came up with the following benefits of a wireless mouse:

-More convenient than a wired mouse

-More versatile than a wired mouse

  • No cables

-Ideal for traveling

PC Magazine has so much useful information on tech and gadgets that I searched their site hoping to delve a little deeper into the mouse world in my quest to find that ultimate gadget. I found the following two links to assist me – one listed the best wired mice and the other the best Bluetooth wireless mice.

When your cursor acts erratically

When my cursor starts jumping around erratically when I move the mouse, I just want it fixed right away. Since I can’t fix yours for you, I wanted to share with you these troubleshooting tips:

  1. Clean your mouse.
  2. Consider using a different surface (mousepad, book, or piece of paper).
  3. Check your batteries if you have a wireless mouse.
  4. Make sure your mouse is no more than a few feet away from the wireless receiver. If the USB receiver has a short cable, move it to the front of the computer to get a better signal.
  5. If a device with a magnet is near the wireless receiver or mouse, it can cause interference that results in erratic mouse behavior.
  6. Try disconnecting other devices attached to the computer via USB to avoid interference.
  7. Reconnect the mouse and try a different port.
  8. Update drivers and uninstall older drivers, if applicable.
  9. Computer viruses or malware can cause mouse movement and clicking problems.
  10. Or you could have a defective mouse. Try it on another computer to check.

My new mouse!

So now that you’ve made it to the end of the article, you may be wondering where I landed on my new mouse. Of course, I went with my brother’s recommendation and purchased the Razer Deathradder V2 Gaming Mouse. So far, so good!

Here are a few of the features of this gaming mouse:

  • Focus 20K DPI optical sensor: Auto-calibrates across mouse mat and reduces cursor drift from lift-off and landing for industry-leading precision. Razer optical switches – 70M click durability.
    • Three times faster than traditional mechanical switches: New Razer optical mouse switch uses light beam-based actuation, registering button presses at the speed of light.
    • Immersive, customizable Chroma RGB lighting: Supports 16.8 million colors; syncs with gameplay and Razer Chroma-enabled peripherals and Philips Hue products.
    • Eight programmable buttons: Allows for button remapping and assignment of complex macro functions through Razer Synapse 3.
    • Drag-free cord for wireless-like performance: Razer Speedflex cables eliminate the need for mouse bungees, drastically reducing weight and drag for absolute control.

Lynette Mueller, FAPR, RDR, CRR, is a freelance court reporter based in Memphis, Tenn., and chair of the NCRA Technology Committee. She can be reached at

Questions on technology and realtime can be sent to the Committee through

*By using this Amazon association link, NCRA is eligible to make a small commission to help further our cause.