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New online SKT proctoring process underway

NCRA members now have the ability to take the wheel when it comes to controlling their online testing experience. The new proctoring process taking effect for the January 2024 SKT is the direct result of member feedback that found candidates wanted a testing experience that was easier and more efficient to use, offered more flexibility when it came to testing times, and provided them more control overall, according to NCRA’s Certification and Testing Team. Registration for the January testing period is open through Dec. 20.

Under the new process, candidates can set their own pace when it comes to scheduling a test time within their registered testing period because there is no longer a requirement to schedule 72 hours in advance. Candidates can now test on-demand any time within their registered testing period.

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“Our team spent a great deal of time researching and testing proctoring systems. We are very excited and are confident that Record+, the vendor we have chosen, will provide the highest quality and service to NCRA members,” said Cynthia R. Bruce, M.S.Ed., Senior Director, NCRA Education and Certification Department. “This new proctoring process is not a test drive. NCRA is handing you the keys to let you drive your own testing experience,” she added.

NCRA members should note that, despite the new proctoring process, the window for testing registration remains the same, with registration taking place from the 1st through the 20th of the month prior to the testing dates the following month, which also run from the 1st to the 20th.

Statistics show that a larger number of candidates tend to test later in the testing period, which can cause a delay in receiving their test results in a timely manner. The Certification and Testing Team recommends that candidates don’t wait until the end of the testing period, to ensure a timelier delivery of their test results. The typical timeframe for test results delivery is 10 to15 business days.

Here’s what test candidates can expect under the new platform supported by Record+:

  • Candidates will connect with the Guardian browser, downloadable here.
  • Candidates will walk through the step-by-step authentication process, showing a valid government-issued photo I.D.
  • Candidates will launch their own test and will have access to full tech support through a chat feature.
  • Record+ captures the entire authentication and testing process via recording. This allows each testing session to be reviewed by a proctor so that any potential security issues, cheating, or other integrity issues that are flagged can be forwarded to NCRA staff for review and any necessary action.

More information about the self-driving proctoring process can be found at