Use social media to stay informed about NCRA

There are many ways to stay in touch with NCRA and our members.

First, follow us on Facebook, Twitter, Instagram, LinkedIn, and YouTube. Stay on top of the latest NCRA news at News is also sent out every Wednesday through the JCR Weekly email.

To make sure you see NCRA Facebook posts, check your notification settings. Click on the arrow in the top right-hand corner to bring down the drop-down menu. Choose News Feed Preferences. Next click on Prioritize who to see first. Click on NCRA to make sure our posts show up in your news feed.

Another option for interacting with others in court reporting, captioning, and legal videography is our Facebook groups. Members of the groups can post useful information or ask questions of their peers.

“There are so many avenues to gain our tech knowledge and advice these days,” said Lynette Mueller, RDR, CRR, of Germantown, Tenn., chair of NCRA’s Technology Committee. “Facebook is definitely one of the forums some court reporters go to as their first source. When choosing to utilize Facebook groups or pages, my go-to is Court Reporter Technology!”

NCRA offers these Facebook groups:

Legal Videographers – CLVS

Court Reporter Technology

NCRA’s Realtime Program

Scopists & Proofreaders – NCRA

Official Reporters – NCRA

CART Captioners – NCRA

Freelance Court Reporters – NCRA

Captioners – NCRA

“I would encourage and urge all our members and court reporter colleagues to make NCRA’s Court Reporter Technology Facebook group your first and ultimate resource to solve your technology questions,” Mueller said. 

It’s also possible to set your notifications for Facebook groups.

On the left-hand side of the Facebook page, click on Groups. To change the notification settings for a group, click on the asterisk next to the group name. That will bring up a menu of choices about how often you want to be notified about posts in the group.

“I can attest to the vast wealth of knowledge and technical expertise our Technology Committee members possess,” Mueller said. “Currently, the committee has several ongoing feature articles that are published periodically on all things technology and realtime: Ask the techie, TechLinks, and articles in and the Journal of Court Reporting.

“Our Ask the Techie articles are generated from our member questions. The latest articles have concentrated on brief forms to help court reporters write short and have flawless realtime output. The Committee will tackle any of your questions and provide expert solutions and results for any technology or realtime situation! You may send the questions you want the Technology Committee members to tackle to”

Facebook will start automatically captioning video ads

According to an article posted Feb. 10, by Advertising Age, Facebook plans to begin automatically putting captions in video ads running in its news feed, which play automatically with the sound off by default. Facebook will roll out the automatic video ad captioning first in the U.S. and Canada for ads in English.

Read more.

Officials take to Facebook for tips and tricks with colleagues

Connect with other officials around the country, share information, and exchange ideas on the NCRA Officials Facebook group. This fully integrated group enables officials to post topics, make comments, and share ideas with fellow officials. Official reporters encounter a myriad of experiences in their day-to-day work. Want to ask how other reporters handle sticky scenarios? Curious about what it’s like to work in another area of the country? The NCRA Officials Facebook group is the place to engage with other official reporters in a positive, professional environment. Come on over and check it out today!

Like other NCRA Facebook groups, the NCRA Officials Facebook group is moderated by NCRA staff, and approval for the group will be given to NCRA members only.

Social media: Facebook is an “open” book

graphic_pantsdownA few months ago, I saw something on tv about medical students being warned not to post things on Facebook. They were talking about posting pictures of actual medical procedures. That in itself sounds bad enough to me, but the problem came in when, as the report stated, “Say you’re posting the picture of an operation on someone’s arm. And say in the picture you can clearly see a unique tattoo, a tattoo that could certainly identify that particular person. Well, guess what? You’ve just violated HIPAA regulations. Unless that patient gave you permission to post that, it’s like opening up that patient’s medical file to everyone who sees that post.”

We’ve all heard the reports about the teachers who have lost their jobs because they started ranting on Facebook about their students. We’ve heard about it in other businesses, too, where people divulged a bit too much information. We’ve heard that the police are now picking up violators of all types because they are stupid enough to post things on Facebook.

About six months ago, I was ready to drop my Facebook account. Things that I really thought should have remained private were somehow getting posted by other people, and it really got me to thinking. As someone said recently: “What you ‘like’ on Facebook really says a lot about who you really are.”


Say you did a depo, and you really impressed this attorney. Somehow or another, he lost your card, but he remembered your name. So he thinks to himself, “Hmmm, I wonder if I can find her (him) on Facebook?”

So he does a quick search, and he finds you. And I know, I know, people who are not your “friends” are not supposed to be able to see your page, but we keep hearing reports of it all the time. And there, splashed all over your home page, is your message: “Going out clubbing with my girls tonight!” — complete with a picture of you in a dress slit up to your navel and a margarita in your hand.

Look, I am not telling anybody how to live; that’s not what this article is about. What I’m saying is this: First impressions may be misleading, but they are lasting. If that did happen, is that the type of impression you would want to leave with a prospective client? So consider: What does your profile picture look like? What types of things do you regularly post? What kind of language do you use when you post things? Is profanity really appropriate?

Your life is an open book on Facebook, and you need to remember that at all times.

And speaking of what we post, one quick note that I think bears mentioning is content.

Back to the example of the medical students: Be very, very careful about your content and even about getting too specific about work. “Man, you should have seen the depo I just did! This stupid doctor works in Tampa and he’s” — Stop! Stop right there. You really don’t need to be saying anything more about that deposition. (I caught myself doing it just the other day; I thought to myself, what am I doing? I deleted the post quickly and tried to keep my comments very general for the rest of the conversation.)

Please, if you feel you need to vent about a job, or if you have questions, do it by message or by email. Again, you don’t know who could be looking at that post. It could be the attorney, or worse, the deponent. With every picture, with every post, ask yourself: “Would I want my mother looking at this?” That does it for me.

Social Media: Seven ways to look professional online

If social media is a vital part of your marketing strategy, you must remember to behave online in a professional manner. How you behave in the digital world is every bit as important as how you behave in the analog world. Here are some tips to keep in mind.

1. Pretend your client is reading everything you post. I almost said, “Pretend your mother is reading everything you post,” but my mother does read almost everything I post. Look through your last ten online interactions — Facebook updates, Tweets, etc. Are they all complaints? Are they all funny pictures? Or nothing but political links? Are they all pictures of you after Friday night’s soiree where you had a few adult beverages? What are you presenting to your client or others? Posts full of profanity and complaining? Or encouraging, helpful posts?

2. When in Rome, act as the Romans do — or the Tweeters or the Facebookers. Each social media platform has its own distinct culture and customs that have evolved as the platform grows. How you interact on Twitter will probably differ from how you act on LinkedIn, Pinterest, or Facebook. Posting funny pictures of cats is acceptable on Facebook, Pinterest, or Twitter, but not on LinkedIn — unless you are in the pet industry, which few of us readers are. It’s best to lurk first and get a feel for the atmosphere, especially with online forums. Which brings me to the third tip:

3. Look. Lurk. Wait before reposting. When in doubt, Google it or check Don’t click on links all willynilly, even if someone you trust posted it. Don’t repost anything without doublechecking its accuracy. Facebook is not going to start charging for accounts, and more than likely, that missing child alert you’re about to send out is far out of date. The website is a wonderful resource for looking up whether something is true or not. For example, Pepsi is not using the cells of aborted fetuses in their beverages, no matter what your motherin- law says.

4. This is a social network, not a broadcasting network. Like offline life, if everything you say online is all about you, you’re boring and extremely annoying. Participate in the conversations. Ask people questions. Comment — nicely — on other people’s blogs. Publicly post kudos to fellow online friends.

5. Do not be anonymous, but remember: Everything you say, post, repost, reTweet, share, and comment on can and may be used against you. The Library of Congress is archiving all the tweets on Twitter. Neither respond to trolls nor be a troll. What is a troll? Someone who is “trolling” for arguments, in the fishing sense. They’re just looking to stir the pot. They want attention. Don’t give it to them, and certainly don’t be them.

6. Use “block” and “hide” and “unfriend” as much as you want. If someone is acting in an abusive manner towards you, report it to the appropriate administrators of the network platform. If someone is constantly trying to pick a fight with you (and you neither want to fight nor to subject your followers to said conversation), unfriend, unfollow, block, or hide them. If someone constantly posts stuff you don’t wish to see, unfriend, unfollow, block, or hide them. If your friends list has gotten unwieldy and full of people you don’t engage with online, feel free to prune away. It’s your account. Make it as you wish.

6a. And do not be offended if someone unfollows you. Some people like their Facebook to be filled with only their non-court-reporting friends, and some people like a mix. Some people use Twitter to network, and some use Twitter to keep up with current events and blog updates. Some people use Facebook to tout their political or philosophical viewpoints, while others use it to keep in touch with friends — or both, or neither. If someone unfollows you, don’t worry about it. 7. Cross your online friendships into offline friendships. Going to conventions and seminars is more enjoyable when you’re meeting good friends you’ve met online. If you’re going out of town, see who’s in the area who may want to meet up for lunch — in a public place, of course. Just as you act professional on the telephone, in writing, and on the job, remember to act professional when you use social media.

Let’s get personal!

Throughout my 18 years of freelancing, I have often heard freelance reporters express their feelings of loneliness and isolation from other reporters due to the nature of the freelance world. Some of us work 100 percent from our home offices, covering for several different firms and/or agencies. We don’t have an office environment to enable us to interact with other reporters. Others who work with a specific firm do not always have their jobs at the office, and even when they do, many times they still do not have the opportunity to interact with other reporters. Some firms will call the reporters into the office for an occasional group meeting or perhaps plan a social function, but those could be few and far between.

Of course, in this fast-paced electronic world we live in, there are all the social networking outlets to turn to, such as Facebook, Twitter, LinkedIn, etc. But I’m here to advocate for all of us to make an effort to get out in the real world and let’s get personal! We all have so much to offer one another, and it’s not something that you can get staring at a computer screen.

I believe the need for networking and socializing with peers in person is vital to our own well-being. Science even says there are eight good reasons to be socially engaged: immune system, blood pressure, brain health and memory, physical activity, depression, pain, nutrition, and relationships. We humans are hardwired to crave and rely on human contact. Unlike, for example, a turtle, which hatches from a buried egg and is on its own from that moment on, people depend on other people for survival. Just as humans have a built-in desire for food, water, and sleep, we also have a deep need to connect with other people. Remember the scene in the movie Cast Away where Tom Hanks, marooned on a deserted island, creates a “companion” by drawing a face on a volleyball that has drifted ashore? Yikes!

So close that computer lid, and get out there and look your fellow reporter friends in the eyes! Round up a group and meet for dinner, or plan a study group to meet once a month to swap war stories, briefs, and software issues. I love it when my own groupies will get together at Christmas time, gift exchange and all, and inevitably the talk will turn to “shop talk.” We all crave it and love it! You’ll love what you can learn, all while having a great time.