Taking notes, making history

A feature article recently appeared in the Jakarta Post (Indonesia) highlighting the life and career of nationally-recognized Netty Karundeng, a stenographer who, in 1945 at the age of 17, joined a team of six stenographers to document the proceedings of the Indonesian Independence Preparation Committee (PPKI). Karundeng’s father, Eleazer, taught his daughter the shorthand system named for him that he developed and put together the team of stenographers who recorded the historic events leading to the birth of Indonesia. The article, written by her son, notes that Karundeng, now 86 years old, still lives in Makassar and can still take shorthand.

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CART-Wise: A different sort of court reporting

Linda ChristensenWe court reporters all understand the traditional Labels of reporting (freelance, official, captioning, CART). As I enter my 30th year in the court reporting business this October, my résumé reflects the good fortune of holding various titles: freelance reporter, official reporter, CART provider, transcriber, stenographer, mentor, teacher, and trainer. I continue my love affair with this strange little machine, which captured my attention and my heart three decades ago.

In 2005, I was wooed by the opportunity to hold yet another moniker: sports reporter. I am still technically a court reporter, but I am speaking of a totally different type of court — a court with a net, a racquet, a fuzzy yellow ball, two players competing against each other, and a mysterious method of score-keeping.

Over half of my year is now spent traveling the world with professional tennis players. Instead of sitting in a courtroom or deposition conference room, writing hundreds of pages of testimony (what I call the marathon type of reporting), I sit in interview rooms around the world at tennis tournaments writing sprint testimony. Questions and answers in my reporting world are between the international journalists — think of them as the attorneys — and the top tennis players in the world — the witnesses.

The expert testimony I hear, write, and transcribe these days involves jargon related to a tiebreak in the third set; a serve up the T; playing surfaces, such as Rebound Ace, clay, grass, indoor hard, Har-Tru, and “la terre battue”; or string tightness of kevlar, polyester, or synthetic gut.

In a profession that has been threatened from its inception by electronic recording, video, and, most recently, speech-recognition software, I’ve always giggled over the improbability of a computer understanding a Vietnamese or East Indian neurologist describing medical procedures at 200 wpm. My same (sometimes smug) philosophy for defending job security holds true as a sports reporter. I wonder how translation software would handle spitting out English words while a Spaniard from the island of Mallorca is talking about winning La Coupe des Mousquetaires at the French Open, reciting, at break-neck pace, his set-by-set scores, and admitting at one point he had his “doobits” [doubts], even though he was playing on his favorite “soyr-fraz” [surface].

Tennis players often want to acknowledge coaches and trainers, naming the villages they are from in Serbia or somewhere in the Pyrenees. (Oh, and was that player’s French tennis club membership in Colomiers or Coulommiers?) “Hey, Mr. Computer Software, let’s see how the journalists enjoy your accuracy on that spelling dilemma.”

Here’s how my court reporting works. After a player completes his or her match, the press corps almost always want to speak with him or her. Questions range from game-plan tactics, rankings, recent injuries, and, of course, some gossip.

I write the interview wirelessly to either my or a colleague’s computer. At the Slams and various other Masters 1000 and Premier tournaments, we work in pairs or trios. With other, smaller tournaments, I work solo.

Following the press conference, a nifty little transcript is produced, and by the time the journalists return to their tiny cubicles in the press room — Voila! — there is the expected transcript in their inbox. From there, the journalist can write a piece for his or her newspaper or magazine or perhaps use the transcript in his or her role as a commentator for tomorrow’s next-round match. Journalists are assured, because of our presence in the press conference, that the player quotes will be written verbatim. It also reassures the journalists that they do not have to tape record the interview or hunt and peck around their own laptops and produce, in quadruple the time, some written product to meet their newspaper’s or agency’s deadline.

Do I love my job? Absolutely. My motto: “Do what you love and love what you do.” As I write this, I am sitting at Roland Garros — my sixth French Open and my 11th trip to Paris. How could I not love my job?

From this tournament, I take the Eurostar through the Channel Tunnel to London for the Queen’s Tournament, continuing on to Eastbourne in the south of England for another grass-court tournament, and finishing up my European tour at Wimbledon — or as we court reporters call it, Wim or Wimby. This is an annual adventure for me — seven weeks in Europe as a court reporter.

As silly as it sounds, I would perhaps like to add yet another title to my résumé: court reporting cheerleader. We all know how bemused juries and witnesses become during trials while watching our hands fly around a perplexing-looking machine with a few keys. Imagine how people from around the world react when they observe our process. Whether court reporter or “court” reporter, we remain a profession surrounded by mystique and intrigue.

My love affair with this funny little machine remains as fresh as it was 30 years ago.

NCRA Convention & Expo: Conference Sessions


For many reporters, NCRA’s Convention & Expo is not only a great way to catch up with colleagues but the premier opportunity to learn new skills and track emerging trends in the profession. Attendees at this year’s event experienced a jam-packed educational schedule that not only covered a wide range of topics but also delivered the information in various styles and with best-in-class presenters. In addition to the sessions highlighted below, convention attendees also had the opportunity to learn about Cloud storage, wireless set-ups, punctuation, stadium captioning, and much more.


Attendees explored the value of the Internet and how best to leverage its unlimited resources at this interactive session led by seasoned court reporter, captioner, and CART provider Alan Peacock from Mobile, Ala. Participants were encouraged to join the conversation and tweet their ideas before, during, and after the session, as they explored the endless search sites available online, including YouTube, news sites, and specialized sites that can accurately identify an unfamiliar term, song lyrics, and even the correct pronunciation of the name of a public figure such as a politician or an athlete. Attendees also learned how to setup a wireless hotspot to ensure quick access to the Internet no matter where they’re working.


Changes in economic conditions, the advancement of technology, and evolving trends that are often viewed as threats just as often lead to opportunities, according to Adam D. Miller, RPR, CRI, CLVS, a freelance court reporter who has worked for a decade in Philadelphia and Wilmington, Del. In his presentation, “A Futurist Looks at the Freelancer,” Miller provided several examples of changing times once perceived as threats, such as the launch of the Internet, that have ultimately created opportunities for the court reporting profession. Once feared, the Internet is now relied on instead of a telephone book, a dictionary, and other once-popular resources. In addition, the Internet has led to court reporters being able to stream live video and audio and conduct deposition work where parties are no longer required to be in the same location. A current threat to the court reporting profession is the declining number of public sector jobs, warned Miller. But he advised attendees to seize the opportunity in the threat and work to identify new areas to which they can bring their unique skills as freelance reporters.



What does a court reporter have in common with a search dog? “A nose for truth, acute hearing, and swift paws. No bones about it,” said Chris Bergquist of the Sacramento Fire Department. The Search Dog Foundation, based in southern California, takes in difficult-to-place stray dogs and trains them to find live human survivors of catastrophic events. During their presentation, search dogs Elvis and Kari demonstrated some of their techniques by finding a child hidden in a tube and climbing along difficult surfaces. “They know it’s real life; they know it’s serious. The dog will not quit,” said Elvis’ handler, Chet Clark of the Oklahoma Task Force 1 team. The search dogs provided the demonstration at NCRA’s convention in honor of Atlanta court reporter Julie Brandau, who was shot and killed in her own courtroom. In her memory, the Julie Brandau Community Service Memorial Project partnered with the Search Dog Foundation because of Julie’s life-long love of dogs. To date, the project has raised more than $80,000 for the Search Dog Foundation.


A panel of educators and NCRA board members led a lively discussion of how individual court reporters can do their part to help attract, retain, and train court reporting students to ensure the profession remains healthy and viable. Nativa P. Wood, RDR, CMRS, an NCRA board member and official court reporter with the Dauphin County Court of Common Please, Harrisburg, Pa., provided an overview of the work of NCRA’s Vision for Educational Excellence Task Force. Its goal is to help invigorate and promote the court reporting profession. In addition, NCRA Vice President Glyn Poage, RDR, CRR, a court reporter from Helotes, Texas, noted that court reporting students view working court reporters as walking success stories and offered a number of suggestions on how NCRA members can better support court reporting schools and students. Also on the panel were Kay Moody, CRI, MCRI, CPE, director of education for the College of Court Reporting, who offered insights into recruiting and training tomorrow’s court reporting professionals, and Jeff Moody, CRI, president of the College of Court Reporting, who explained the certification process at the state and national levels, as well as NCRA certifications.


With the help of local closed captioner and CART provider Karyn D. Menck, RDR, CRR, CBC, CCP, the Hearing Loss Association of America Nashville Chapter has successfully brought CART and captioning technology to a variety of community sites including live theater, leisure and recreational activities, educational events, and religious venues. Menck, owner of Nashville-based Tennessee Captioning, and Kate Driskill Kanies, president of the HLAA Nashville Chapter and state coordinator for Tennessee, shared their experiences with an ongoing promotion of captioning services, as well as tips on how to launch a similar effort at the local level. The speakers also explored with attendees how to obtain grant funding for equipment and software to provide the services, and how to create a successful blueprint that will lead local venues to collaborate with captioners and CART providers on a onetime, free trial basis, to help determine if such services are needed.


In recent years, the U.S. Marshals Service has seen an increase in violence in courthouses. In a presentation designed to educate court reporters and members of the court family about safety and security, John Shell, senior inspector for the U.S. Marshals Service, provided attendees with valuable tips and best security practices, such as coping in an active shooter situation, recognizing an active shooter in the vicinity, and following evacuation plans. In addition, Shell gave his insights into best practices for responding to law officials when they arrive at a the scene of a shooting, training tips for keeping staff safe in violent situations, and precautions to take to help to prevent violent crime from happening in a courthouse.


An interactive panel that included Carol Studenmund, RDR, CRR, CBC, CCP, Amy Bowlen, RDR, CRR, CBC, Darlene Parker, RPR, and NCRA’s Assistant Director of Government Relations Adam Finkel led a discussion on the issues behind providing the captioning services that allow all individuals to have access to news broadcasts, sporting events, entertainment, and other television programming. Frequently cited was “Captioning Matters: Best Practices,” a working document that outlines NCRA proposals to ensure that broadcast captioners, captioning companies, and video programming distributors are providing the most accurate, understandable, and timely captions for the end user. The best practices project specifi cally covers live, realtime captions rather than captions created in the post-production phase of video production. Currently, postproduction captions are expected to be 100 percent accurate with no exceptions. However, for live realtime or near-realtime captions, 100 percent accuracy is not a reasonable expectation. According to the panel, in October 2010, the Federal Communications Commission found that 70 percent of all complaints regarding captioning involved transmission errors. Despite the need to address these errors and how they unfairly affect accuracy rates, the panel encouraged captioners to hold themselves accountable to provide the most complete, factual, and accurate captions possible.


Kimi George, RMR, a freelance reporter specializing in medical malpractice depositions, and author of the book Flip Over Briefs, encouraged audience participation in a session that examined the differences between left brain and right brain and asked whether court reporters are more right or left brain dominated. George told attendees that she believes reporters use both sides of their brain because they use their critical thinking (left side of the brain) to determine that they need a brief, followed by their creative thinking (right side of the brain) to create a shorter outline or a brief. Some reporters are better at briefi ng than others, according to George, because they have successfully trained their brains to create new outlines quickly. Because the brain is a muscle, George told the audience that they too could enhance their skills by training their brains and offered tips and strategies for creating new outlines faster, including practicing consistency in briefs, making main briefs the same every time before adding endings, and keeping things simple. She also suggested leaving out vowels and provided additional tips for writing medial briefs.

Featured seminars from the NCRA 2013 Convention & Expo in Nashville are available at NCRA.org/eseminars. Search in the “2013 Convention Nashville” category for more information.