Ask the Techie: iPads and realtime setup

Dear Techie:

I’m taking the plunge and am going to offer realtime to some select clients — not just for myself. My realtime setup will include iPads for the attorneys to view the transcript. I will be using an iPad that I use for personal use as well. What tips can the Tech Committee provide to ensure that my data on my personal device won’t be accessed by a client?

Thanks!

Realtime Adventurer

Dear Adventurer:

Alan Peacock, FAPR, RDR, CRR, CRC, of Mobile, Ala., and a member of NCRA’s Technology Committee, has the following settings recommendations to use when setting up a new iPad that will be used for a court reporter’s realtime setup.

  • Bluetooth: Off
  • Do Not Disturb: On
  • Display & Brightness: Auto Lock = Never; Auto Brightness = Off
  • Sounds: None for All
  • Messages: Off
  • Passcode: Off
  • iCloud (Mail, Contacts, Calendars, Reminders, etc.): Off
  • iTunes and App Store: Auto Download for Apps and Updates
  • Mail/Accounts/Fetch New Data: Off

Lynette Mueller, FAPR, RDR, CRR, of Memphis, Tenn., and chair of NCRA’s Technology Committee, has a few more recommendations for the iPad when writing realtime for attorneys.

  • Turn off keyboard clicks
  • Turn off Siri
  • Turn off Automatic Updates and Software Updates
  • Disable Auto Lock
  • Use Guided Access: Guided Access limits your device to a single app and lets you control which features are available.

Set Up Guided Access

  1. Go to Settings > General > Accessibility > Guided Access.
  2. Turn on Guided Access.
  3. Tap Passcode Settings, then tap Set Guided Access Passcode.
  4. Enter a passcode, then reenter it. From here, you can also turn on Face ID or Touch ID as a way to end a Guided Access session.