Visit page
Press "Enter" to skip to content

A special day at #NCRALouisville: Firm Owners Focus

Back this year! NCRA is hosting special sessions for court reporting and captioning firm owners and managers at the Firm Owners Focus on Thursday, Aug. 1 in conjunction with the NCRA Conference & Expo in Louisville, Ky. The all-day business-focused event offers an opportunity for attendees to learn more about the best practices in the market. Attendees will also get a chance to network and connect with panelists and other firm owners throughout the day.

“It’s that time of year again when we all come together at the Firm Owners Focus,” says Lori Bundy, RMR, CRR, a freelancer and agency owner from Naples, Fla., who is helping to organize this year’s event.  “I am so excited to have been invited back again as the moderator of this fun-filled day of learning and networking.  It is a great way to spend the day with colleagues in all aspects of the reporting industry.  This year we are going to go way back to the playground of elementary school and look at generational differences, play a game, dive into cybersecurity issues, and have plenty of time to network.  I hope you will join me!”

The full day of sessions includes lunch and a speed networking session so that attendees can get to know each other and swap stories of what works and what doesn’t in their own businesses and locales.

Firm Owner Focus runs from 9 a.m. – 4 p.m. Thursday, Aug. 1 and attendees earn 0.45 CEUs. Sessions include:

Jessica Stollings-Holder headshot one
Jessica Stollings-Holder

9:00 – 10:45 a.m. | Generational Fluency: Understand and Communicate Across Generations | Presenter: Jessica Stollings-Holder

Amid one of the most disruptive times in history, trends are changing daily. Generational viewpoints provide a fascinating lens to discern current and future realities — turning chaos into clarity. In this forward-thinking session, national speaker and author Jessica Stollings-Holder will empower you with the most recent insights to understand and engage each generation in the workforce and share tools to harness their collective strengths to fuel success today and into the future.

11 a.m. – 12 p.m. | Team Chemistry: School Yourself in the Elements of Collaboration | Presenter: Jessica Stollings-Holder

What was elementary school like when you were growing up? What do you remember about your teachers and classmates? What items filled up your book bag or lunch box? Jessica Stollings-Holder draws on your fondest memories of elementary school via Team Chemistry, a game which empowers you to accomplish more together through fun, interactive puzzles, and activities all housed in retro Trapper Keepers. Come school yourself because adults need playtime too!

12 p.m. – 1:15 p.m. | Firm Owners Focus Lunch (included in registration)

Shane Fernandez
Shane Fernandez

1:30 – 2:30 p.m. | From Reactive to Proactive – Building A Resilient Cybersecurity Strategy | Presenter: Shane Fernandez, CEO, Complete Network Integration

Cybersecurity is a vital issue for any business regardless of its size or industry. SMBs (small- and medium-sized businesses) often face unique cybersecurity challenges and risks that require special attention and action. We will address some of the common questions and concerns that business owners have regarding cybersecurity such as:

  • How confident are SMBs in their current cybersecurity posture?
  • Are SMBs doing enough to protect their business from cyberattacks?
  • Do SMBs have a clear and comprehensive cybersecurity strategy and policy?
  • Do SMBs provide adequate cybersecurity awareness and training to their employees, partners, and customers?
  • Do SMBs have the tools and processes to monitor and respond to cyber incidents?

2:45 – 4:00 p.m. | Speed Networking – We Can All Learn From Each Other | Panel

NCRA’s Firm Owner Focus wraps up with a session that brings the different facets of the court reporting and captioning professions together. Our panel of professionals host individual tables while session attendees rotate in a speed networking atmosphere. Panelists and attendees learn from each other as they share their respective expertise and experience. Come join us for a fun way to learn from each other and to end the day with some speed networking. 

See the daily schedule for complete details on sessions.

Register now on the 2024 NCRA Conference & Expo web page.