LAST LAUGH: Laugh and the world laughs with you

What lurks beneath
This bit of colloquy by my first and long-time client:
MR. SMITH: We do have to keep the exhibits separate from the original documents; otherwise, the court reporter will show signs of anger, and we don’t want that. Trust me, her innocent demeanor is a mask for a killer instinct.
Doreen Sutton, FAPR, RPR
Scottsdale, Ariz.

The company you keep
A. And I’ve also discussed with a number of other partners that they’re tired of dealing with the brokers, lawyers, thieves that are out there. I’m a trusted entity.
Q. I’m not sure I like that you put lawyers with thieves.
MR. DOE: Present company excepted. Objection.
Elsa Jorgensen
Birmingham, Mich.

Triathlon shaming
Q. How long is the bike portion of a triathlon? For a sprint triathlon, the one that you did?
A. For a sprint triathlon, right. The sprint is generally like 10 to 12 miles or — yes. The bike is 10 to 12 miles, the swim is just a quarter of a mile, and the run is 6 — 6 miles.
Q. And the run was how long? I’m sorry.
A. I believe the run is 6.
Q. Around 6 miles?
A. Yeah.
Q. I’m slightly humored when you say “just” a quarter-mile swim or “just” a 6-mile run. But that’s a personal issue.
Juliane Petersen
Beaverton, Ore.

Thinking under the influence
Q. Is your memory ever affected when you’re intoxicated?
A. Not often.
Q. Not often?
A. I can’t recall.
Sherry Ruschell, RMR, CRR
Atlanta, Ga.

If only it worked that way
MR. SMITH: You said 2006 again. I think we can have a stipulation that whenever counsel says 2006, she means 2016.
MS. JONES: Did I say it again? Heavens. I really – I am ten years younger in my mind.
John Wissenbach, RDR, CRR, CRC
San Francisco, Calif.

Rhymes with …
Q. And what did you do when you saw the rat with the cat in the trap?
A. I called Matt.
Q. Okay.
A. Is this Dr. Seuss?
Q. We’re writing a Dr. Seuss book here. And what —
MR. JONES: I was trying not to do that.
Jeanne McLaren, RMR
Landrum, S.C.

Terms of endearment
Q. Do you know why you were having those symptoms with your left wrist?
A. Something to do with the nerves being — I don’t remember if he said — it’s called honeymoon because honeymooners sleep with, you know, with your arm crook behind your neck, together, your husband and wife when you’re first married. Honeymoon something or other. I don’t know.
MR. JOHNSON: I’ve been married 10 years. I don’t know.
MR. DAVIS: You don’t have any problems with your arm though.
MR. JOHNSON: That’s a new one.
Helga Lavan, RPR
Hicksville, N.Y.

Inception point
Q. When was the first time that you met or had any contact with Dr. Smith?
A. First time ever?
Q. Yes, ever.
A. Ever ever ever?
Q. Ever ever ever.
Laurie Collins, RPR
Brooklyn, N.Y.

Whatever motivates you
Q. Why did you go back into driving after a three-month retirement?
A. He needed a driver, and I wasn’t doing nothing but sitting around and getting fat at the house.
Q. Okay. Fair enough. Fair enough.
Angeli English
D’Iberville, Miss.

Word association
A. So if he was in — was he living in Clay County?
Q. Peculiar.
A. Peculiar is on the northern side of Cass County, right?
Q. Yeah.
A. Yeah, Peculiar is not that far down the road. It’s definitely considered Kansas City, Mo. Why was I saying Clay?
Q. I don’t know.
A. Because I think at first you said Cass County.
Q. I said Cass, yeah. I don’t know —
A. I like Cass’s courthouse better than Clay’s.
Q. — Cassius Clay maybe?
Terri Huseth, RPR
Shawnee, Kan.

Yes or no
Q. Okay. You have to explain that a little more to me. So you said your father had lost a lot of weight.
A. Uh-huh.
MR. MARSHALL: Is that a yes?
THE WITNESS: Oh, I’m sorry.
MR. MARSHALL: No, it’s all right.
THE WITNESS: Sweet Lord, I’m not doing anything right now.
MR. MARSHALL: I’m just trying to help.
THE WITNESS: Yes. Keep me in check here.
Mary Seal
Albuquerque, N.M.

Starting young
Q. When did you speak with Doctor Smith?
A. I took my sister back and forth to her doctor’s appointments with him.
Q. Okay. What did he tell you about smoking?
A. He told my sister if she didn’t quit smoking, that it was going to prolong her healing. Then my sister did quit smoking. I bought her some e-cigarettes myself.
Q. Your sister was a — she was a smoker?
A. Yes.
Q. I think she said she started at age nine. Does that sound right?
A. Yeah, and I started at seven.
Q. You did?
A. (Nods head up and down.
)Q. And your other sister started at 10?
A. Yes.
Q. That’s crazy to me.
A. I know.
Q. Were your parents both smokers —
A. My parents was divorced and my —
Q. — and you’re sneaking cigarettes or what?
A. No, no, we could buy them any time we wanted. It didn’t matter if you were five or…
Q. Wow!
Lora Appino Barnett, RMR
Overland Park, Kan.

High-profile trials in a high-profile city

By Monette Benoit and Anthony Frisolone

They say, “The lights shine brightly on Broadway.” Those people have obviously never been inside a courtroom in New York City where on most days, high drama plays out across the city, and the official court reporters of the federal and state courts are there to cover every word of the action!

Just south and east from the stages of Broadway, in Brooklyn, N.Y., at the foot of the Brooklyn Bridge, sits the United States District Court for the Eastern District of New York (EDNY), where many high-profile cases have taken place. The variety of cases heard there are as diverse as the city itself — organized crime, terrorism, securities fraud, and complex civil cases — and have resulted in many thousands of pages of transcript produced by EDNY’s court reporting staff. Open the local papers or scan the headlines and the names are familiar — Martin Skhreli, John Gotti, Peter Gaitien, Najibullah Zazi, and many others who have all come through these doors of what was once described as a “little country court.”

How does an official reporter or a staff of reporters handle a high-profile federal trial proceeding? Let’s explore some of the procedures that are employed by the EDNY reporters to ensure a successful trial. Initially, after a criminal defendant is charged and arraigned, or a civil case is filed, a district judge is assigned the case via “the wheel.” The wheel is a random selection process to spread the workload amongst all members of the Eastern District Bench. Federal courts also employ magistrate judges who work with the district judges. Their role is to handle discovery issues for the district judge. Magistrates can also take change of plea proceedings and may conduct evidentiary hearings.

The reporters in EDNY work on an approximate 20-week rotating basis, meaning each official serves with a judge for five days, then the reporter moves to the next judge in the schedule. In the context of a trial, the reporter assigned to the court is the principal for that week, who is then assisted by members of the court reporting staff who may have a light calendar and may be available to help the principal.

In EDNY, the staff works in teams of three reporters. Each reporter takes a one-hour portion of the trial, is then relieved by the next reporter, and then the next. This allows the first reporter, the principal, one to two hours to transcribe their portion — depending on how the trial day is divided. Relief times are adjusted according to delays in the proceedings or a shortened or elongated trial day. The goal is that each member of the trial team gets a close-to-equal share of the trial as the other members of the team.

The duties of the principal reporter for the case include: keeping track of each assisting reporter on a case, tracking everyone’s pages using a tally sheet, and communicating with the parties to obtain correct ‘order’ information. A majority of the trials that the reporters cover are ordered as a daily or an immediate copy, so teamwork and communication are the keys to success. The reporters also handle their own production of transcripts, which includes printing and binding of transcripts as well as emailing, troubleshooting realtime connections, billing parties, and paying the assisting reporters. It’s not unusual for one reporter to be underneath a desk troubleshooting a connection while another reporter is writing.

Preparation for a high-profile trial, or any trial, begins with solid preparation. Usually, on Thursday or Friday before each case begins, the principal reporter will create a glossary of terms for the case by scanning the Electronic Case Filing system that the federal courts employ.

We also try to work with the attorneys on each case to get a witness list and possibly a CD or any bindings of any exhibits that will be used during trial. In criminal cases, we understandably won’t receive that information until the day of trial due to rules that the U.S. Attorney’s Office has set as well as the Section 3500 obligations. Once the glossary is complete, it is then distributed amongst the staff members. In cases where technical terms or foreign names will be mentioned, we will research and double-check for the correct spelling.

Sometimes, additional research is required to ensure transcript accuracy. Preparation is made easier thanks to some of the case preparation features now found in our CAT software. These functionalities allow for the analysis of transcripts, and then from the lists, we can build those words into our job dictionaries.

Since the EDNY has the largest terrorism docket in the United States, this is especially important since a majority of cases involve military terms, foreign names, foreign locations, and other foreign terminology. Just as an example, there are at least six ways to spell Mohammed. In one trial, there were two defendants named Sayed and Said as well as a witness named Sayeed — all of them pronounced SIGH-eed.

In terrorism cases, it is required that district official reporters also obtain TS/SCI security clearance in order to report classified proceedings under the Classified Information Procedures Act. TS/SCI stands for Top Secret/Secured Compartmentalized Information. The process for receiving this clearance requires an extensive background check, as well as interviews of each candidate, friends, and past employers.

When realtime is provided, we use a switch box with four connections for the officials to connect their computers and equipment. At the beginning of each day, at least two reporters connect their computers to the switch box. Now, when switching takes place, we do what’s called
a “silent switch” where the switch occurs on the next question. The switch is signaled by a nod of the head or even a tap on the shoulder. When this occurs, the first reporter stops writing and the second starts. In the realtime context, the first reporter then moves the switch box to the letter on the box that the relief reporters have assigned themselves. You know that the switch is truly silent when no one notices us entering or leaving the courtroom!

This is just a quick sketch of how one courthouse handles big cases. The truth is that we handle every case like it is a big case because that’s what we require of ourselves.

Monette Benoit, CRI, CPE, B.A., who is based in San Antonio, Texas, is a captioner and agency owner as well as an author of several books. She can be reached through her blog at

Anthony D. Frisolone, FAPR, RDR, CRR, CRC, CRI, is an official court reporter in the Eastern District of New York. He can be reached at He expresses his appreciation of the 25 official court reporters in the Eastern District of New York who, he says, “are some of the most talented and hard-working reporters I’ve ever had the privilege to work with, and this is why I keep showing up to work every day!”

NCRA PROFILE: Cindy J. Shearman, RDR, CRR, CRC

Currently resides in: Tucson, Ariz.

Employment type: Official

Member since: 1978

Graduated from: American Institute of Court Reporting/Lamson Business College

Theory: One made up by the owners of the school/former official reporters

What are your favorite briefs?

Briefs have to make sense and be able to stick. Just because a brief can be made doesn’t mean it will come to the front of your brain when you’re in the middle of 300 WPM.

Why did you decide to enter this profession and how did you learn about the career?

I kind of fell into it. My mom was exploring reporting but never followed through. I figured I could become a reporter and, if I didn’t like it, at least it would pay my way to go to school for something I did want to do. And here we are 39 years later.

What has been your best work experience so far in your career?

I’ve loved being part of firsts. I loved being part of the first team to caption the news in Denver, Colo., in 1989-90. It was a fun time and gave me a real feeling of accomplishment.

And I loved being part of the first distance learning program in North Dakota at Minot State University. We received a grant to create a distance program where my realtime would be sent via the internet around the state to students. It was great being part of that kind of accommodation.

What was your biggest hurdle to overcome and how did you do so?

Removing all the conflicts in my writing that I’d been taught in school. Remember, this was almost 40 years ago; conflicts were the norm.

What surprised you about your career and why?

How versatile it’s been. My husband was in the Air Force and I was able to work in a variety of different settings everywhere we were transferred. I’ve been able to caption for individuals at church, large groups at meetings, and for people needing captioning at rehab meetings, besides all the regular reporting I’ve done.

Is there something else you would like to share?

I have been able to work with the most amazing people throughout my career. It’s funny but I never thought I had a “career” until about three or four years ago; I just had a job. Reporting has been perfect for me in my life. I’ve enjoyed it, it’s made me feel like a professional, and that I was very good at something. It most importantly allowed me the freedom to be home with my kids most of the time and be there for them and yet help augment my husband’s Air Force salary. I couldn’t have chosen a better career than this!