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Caption First announces call center serving deaf and hard-of-hearing consumers

Caption First announced a new service: Through the use of realtime text, millions of people with hearing loss will have the ability to com- fortably make and receive telephone calls on mobile devices. The services were anticipated to launch in September 2012, following approval by the Federal Communications Commission.

Patricia Graves, founder and president of Caption First, notes, “I am very excited about this service. It will allow individuals with hearing loss who speak for themselves the ability to seamessly use a mobile device.”

This new career opportunity as a Communication Assistant will ben- efit stenographic graduates as well as those realtime reporters who desire to have set hours and no transcript responsibilities. All CAs will be encouraged to become certified, leading them to the grow- ing opportunities in the fields of CART providing and captioning.

The first call center will be located in Glen Ellyn, Ill., with additional centers opening across the nation over time.

For more information, please contact Pat Graves at or by calling 719-481-9834.