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FCC votes to improve closed captioning quality

On Feb. 20, the Federal Communications Commission unanimously approved new rules that require program creators and distributors to ensure full access for viewers who are deaf and hard of hearing by improving the quality of closed captioning. The new standards require video distributors to provide captions that are accurate, synchronous, complete, and properly placed.

“NCRA is pleased that the FCC is taking tangible steps toward improving captioning. We were happy to have been consulted throughout the process of establishing the new standards and to be able to act on behalf of our members and consumers of captioning services. We look forward to continue working with the FCC on captioning issues,” says Jim Cudahy, CAE, NCRA’s Executive Director and CEO.

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