NCRA petitions FCC on behalf of captioning providers

On Feb. 19, NCRA filed a petition with the Federal Communications Commission requesting that the agency waive a best practice required in its current captioning rules that calls for a specific formula to be used to measure the accuracy of captions. NCRA filed the petition on behalf of Caption Max, the National Captioning Institute, VITAC, and WGBH, collectively known as Captioning Providers. NCRA and the Captioning Providers are requesting that the commission instead introduce a new best practice that would allow for individual captioning providers to develop and use their own formula when calculating captioning quality.

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